What Information We Collect

We only collect information that helps us provide better financial consulting services. Here's what that includes:

Information You Give Us Directly

• Contact details like your name, email address, phone number, and business address
• Company information including business structure, industry sector, and organizational details
• Financial information relevant to our consulting services
• Communication preferences and consultation notes
• Feedback and correspondence when you contact us

Information We Collect Automatically

When you visit our website, we collect some technical information to improve your experience:

• Device and browser information
• IP address and general location data
• Pages you visit and how you navigate our site
• Time and date of your visits
• Referring websites and search terms

How We Use Your Information

Your information helps us run our business and serve you better. We use it for:

Sharing Your Information

We keep your information private, but there are some situations where we need to share it:

1. Service Providers: We work with trusted companies that help us run our business—like accounting software providers, email services, and cloud storage. They only get access to information they need to do their job, and they're contractually required to keep it secure.
2. Legal Requirements: If Australian law requires it, we'll share information with government agencies or law enforcement. We'll notify you when legally permitted.
3. Business Transfers: If plarionetrix is acquired or merges with another company, your information would transfer to the new owners. We'd notify you before this happens.
4. Professional Advisors: Sometimes we need advice from lawyers, accountants, or other consultants. They're bound by professional confidentiality obligations.

Your Privacy Rights

Under Australian law, you have several rights regarding your personal information. Here's what you can do:

To exercise these rights, email us at contact@plarionetrix.com or call +61431112310. We'll verify your identity and respond within a reasonable timeframe.

How We Protect Your Information

Security matters. We take reasonable steps to protect your information from unauthorized access, loss, or misuse:

• Encrypted connections (SSL/TLS) for data transmission
• Secure servers with regular security updates
• Access controls limiting who can view your information
• Regular backups to prevent data loss
• Employee training on privacy and security practices
• Secure disposal of information we no longer need

But let's be honest—no system is 100% secure. We do our best, but we can't guarantee absolute security. If we become aware of a data breach affecting your information, we'll notify you and the relevant authorities as required by Australian law.

How Long We Keep Your Information

We don't keep your information longer than necessary. Retention periods depend on the type of information and legal requirements:

After these periods, we securely delete or anonymize your information unless we're legally required to keep it longer.

Cookies and Tracking

Our website uses cookies—small text files stored on your device. They help the site function properly and give us insights into how people use it.

Types of Cookies We Use

• Essential Cookies: Required for the website to work. You can't disable these.
• Performance Cookies: Help us understand how visitors use our site so we can improve it.
• Functionality Cookies: Remember your preferences and settings.

You can control cookies through your browser settings, but disabling some may affect how the site works. Most browsers accept cookies automatically, so you'll need to adjust your settings if you prefer not to.

Third-Party Links

Our website might link to external sites. We're not responsible for their privacy practices—they have their own policies. When you click to another site, read their privacy policy to understand how they handle your information.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a notice on our website.

The "Last Updated" date at the top tells you when we last revised this policy. Continuing to use our services after changes means you accept the updated policy.

Complaints and Concerns

If you're unhappy with how we've handled your information, we want to know. Contact us first, and we'll work to resolve the issue. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).