Cookie Policy
Last Updated: February 2025
We believe you deserve to know exactly how we track and store information when you visit plarionetrix.com. This isn't just legal stuff — it's about being straight with you about what happens in the background while you're browsing our site.
Cookies aren't actually food (disappointing, we know). They're small text files that sit on your device and help websites remember things about you. Think of them as digital sticky notes that help us make your experience better.
What We're Actually Tracking
When you land on our site, several things happen automatically. Your browser talks to our server, and we collect some basic information. Not because we're nosy — because it helps the site work properly and gives you a smoother experience.
We track your IP address, what browser you're using, which pages you visit, and how long you stick around. If you're on mobile, we can tell. If you came from a search engine or clicked a link somewhere else, we know that too.
The Different Types We Use
Not all cookies do the same thing. Some are absolutely necessary. Others make life easier. And some help us figure out if what we're doing is actually working.
Essential Cookies
These keep the lights on. They handle security, load balancing, and basic functionality. You can't turn these off without breaking the site entirely.
Functional Cookies
These remember your preferences — language settings, display options, that sort of thing. They make the site feel personalized instead of generic.
Analytics Cookies
We use these to understand how people use the site. Which pages get ignored? Where do people get stuck? This data helps us fix problems and improve things.
Marketing Cookies
These track you across different sites to show relevant ads. If you've visited our site and then see our ad elsewhere, that's these cookies at work.
How This Benefits You
Look, we get it — tracking sounds invasive. But here's what you're actually getting out of this arrangement:
- The site remembers you between visits, so you're not constantly re-entering information
- We can show you content that's actually relevant to your situation in Australia
- Forms auto-fill with information you've provided before
- We identify technical issues faster because we can see where things break
- Your dashboard preferences stick around instead of resetting constantly
- Security features work properly to protect your account
Without cookies, you'd basically be a stranger to our site every single time you visit. That would get old fast.
Third-Party Tracking
We're not the only ones collecting data when you're on our site. Some third-party services we use also drop cookies. This includes analytics tools and advertising platforms.
| Service Provider | Purpose | Data Collected |
|---|---|---|
| Analytics Platform | Traffic analysis and user behavior tracking | Page views, session duration, device type, location data |
| Advertising Network | Targeted advertising and campaign measurement | Browsing history, click behavior, conversion events |
| Performance Monitoring | Site speed and error tracking | Load times, browser information, error logs |
| Customer Support Tools | Live chat and help desk functionality | Conversation history, user identification, session data |
Each of these services has their own privacy policy. We've vetted them, but you should know they exist and what they're doing.
Taking Control of Your Cookies
You're not stuck with our tracking if you don't want it. Every major browser gives you control over cookies. The process varies, but they all let you block or delete them.
Fair warning though — blocking certain cookies will break parts of the site. You might not be able to log in, or your preferences won't save. It's a trade-off.
How Long We Keep This Stuff
Different cookies have different lifespans. Some disappear the moment you close your browser. Others stick around for months or even years.
Session Cookies
These exist only while you're actively using the site. Close your browser, and they're gone. We use these for shopping carts and temporary authentication.
Short-Term Cookies
These last anywhere from a few hours to a couple weeks. They remember recent actions and preferences that might still be relevant next time you visit.
Long-Term Cookies
These can stick around for months or years. They're used for persistent logins and long-term preference storage. Marketing cookies often fall into this category.
We review what we're storing regularly and delete stuff we don't need anymore. There's no point hanging onto data that's no longer useful.
Updates to This Policy
Technology changes. Laws change. Our practices might change too. When we update this policy, we'll change the date at the top and let you know if anything significant has shifted.
We won't make major changes without giving you a heads up. If we start tracking something new or change how we use existing data, you'll hear about it.
Important Note About Data Protection
Australian privacy laws give you certain rights about your personal information. You can request access to what we've collected, ask us to delete it, or correct anything that's wrong. These rights apply to cookie data just like any other information we hold.
Got questions about how we're using cookies? Want to make a formal request about your data? Here's how to reach us:
We'll respond to data requests within a reasonable timeframe — usually within 30 days. If your request is complex, we might need a bit longer, but we'll let you know.