What People Actually Think About Working With Us
Since 2021, we've been helping Australian businesses build better workplace cultures. Not through generic programs or off-the-shelf solutions, but by actually listening and creating something that fits. These reviews come from real conversations with people who've worked alongside us—some for months, others for years.
Real Feedback From Perth Businesses and Beyond
When we started plarionetrix in early 2021, we had no idea how Perth businesses would respond to our approach. Turns out, companies were tired of consultants who breezed through with three-day workshops and vanished.
The reviews below aren't cherry-picked success stories. They're honest reflections from finance teams, HR directors, and business owners who decided to give us a shot. Some projects went brilliantly. A few hit unexpected obstacles. All of them taught us something valuable about what actually works in Australian corporate settings.
92%
Client retention rate across 2024-2025 projects
67
Western Australian businesses served since launch
4.7
Average satisfaction rating from post-project surveys
18mo
Average partnership length with repeat clients
Torin Backwell
Finance Director, Midsize Manufacturing
"We brought plarionetrix in during a rough patch with team morale. Expected the usual corporate speak and PowerPoint presentations. Instead, they sat down with our floor managers and actually listened to what wasn't working. Three months later, our quarterly engagement scores jumped 23 points. Not magic—just someone who took the time to understand our specific situation."
Marcus Keough
Operations Manager, Financial Services
"Honestly wasn't sure what to expect when we started working with plarionetrix in mid-2024. Our internal culture was functional but flat. The team helped us identify communication gaps we'd been ignoring for years. Implementation took longer than planned, but the changes stuck—which matters more than quick wins that fade by Christmas."
A Longer Perspective From a Multi-Year Partnership
We've worked with a Fremantle-based logistics company since late 2023. Their CFO recently reflected on the experience during our annual review.
"The first six months were honestly a bit rocky. We weren't used to consultants asking us to do actual work between sessions. But that's exactly why it worked. plarionetrix didn't just hand us a binder and leave. They stuck around, adjusted when things didn't land right, and kept pushing us to implement what we'd agreed on."
"By mid-2025, we'd restructured how our finance team communicated with operations. Conflicts dropped. Efficiency improved. More importantly, people stopped dreading Monday meetings. That wasn't some overnight transformation—it took consistent effort. But we got there."
How We Handle Client Feedback Throughout Projects
Reviews don't just happen at the end. We've built feedback loops into every stage of our work because things change, priorities shift, and what seemed like a good idea in March might need adjustment by June.
Initial Discovery Sessions
First few weeks involve listening more than talking. We meet with different departments, ask uncomfortable questions, and try to understand what's actually happening versus what the org chart suggests. Clients often tell us this phase alone is worth it because it surfaces issues they'd been sensing but couldn't articulate.
Monthly Check-In Framework
We schedule formal feedback sessions every four weeks. Not just "how are things going" conversations, but structured reviews where we examine what's working, what's stalled, and whether our original assumptions still hold up. About 40% of our projects shift direction based on these check-ins.
Anonymous Team Pulse Surveys
Because leadership feedback only tells half the story. We run short surveys with broader teams every six weeks to gauge whether changes are actually landing or just creating more work. The honest responses we get here often contradict what management thinks is happening.
Post-Project Review Sessions
Three months after formal engagement ends, we reconnect to see what stuck and what faded. These conversations inform how we work with future clients. Several of the testimonials on this page came from these follow-up sessions, where clients felt comfortable being completely candid.
What We Stand Behind
We don't guarantee transformation, overnight culture shifts, or perfect outcomes. What we do commit to is showing up consistently, adapting when needed, and being honest when something isn't working. These values guide how we approach every client relationship, whether it's a three-month project or an ongoing partnership.
Honest Communication
We'll tell you when your timeline is unrealistic, when a proposed solution won't work, or when internal politics are blocking progress. Politeness without honesty wastes everyone's time.
Practical Implementation
Ideas are easy. Execution is hard. We stay involved through the messy middle part where most consulting projects fall apart—helping troubleshoot, adjust approaches, and maintain momentum when enthusiasm fades.
Transparent Measurement
We track progress using metrics you choose, not vanity numbers that look good in reports but mean nothing operationally. If something isn't moving the needle by month three, we talk about why and what to change.